PRIVACY POLICY
Overview
At Rudd Estate, We value our Customer’s ( “You” or “Your”)and respect each Customer’s privacy. Rudd Estate (“Our” or “We”) has created this Privacy Policy (this “Policy”) to protect Your personal information, and keep You informed about how information is used. Unless otherwise described in this Policy, We do not voluntarily disclose Your personal information to third parties.
This Privacy Policy describes the personal information We collect about You, why We collect it, and how We use it. Our Privacy Policy also describes the choices You can make about how We collect and use Your information. You may exercise Your choices about how We collect and use Your information at any time.
If our information practices change in the future, We will post an updated Privacy Policy on Our Website. You can tell if the Privacy Policy has changed by checking the revision date that appears at the end of this policy.
Our Website may be enhanced by certain third party features such as the use of Google Analytics. As applicable, please refer to Google’s privacy policies and terms of service (and any other related policies) for specific information about Your personal information may be used as You navigate through our Website. The Rudd Estate Privacy Policy does not apply to the practices of third parties or to people that Rudd Estate does not employ or manage. Rudd Estate shall have no liability for the use or misuse of Your personal information by any third party.
Collection of Personal Information
In accordance with California Civil Code, when You visit our Website, make purchases, contact us, or request information from us, We may collect personal information, which, depending on the circumstances, may include such things as Your name, address, email address, telephone number, business affiliation, and credit card data. We also collect this information when You post any information online with us, participate in any surveys or promotions sponsored by us, or sign up to be on our mailing list. We may maintain a record of Your inquiries.
In addition, the online store located on our Website is hosted and operated by the third party named in the online store provided, and all order and customer credit card data will be processed by a third party credit card processor. Rudd Estate shall have no responsibility for the use or misuse of Your personal information by the third party credit card processor.
Use of Personal Information
We may use the information We collect to deliver information on our Website about the products and/or services You request; to provide You with information about related products and/or services; to fulfill Your order, and to better administer and troubleshoot problems with our Website.
When You request information from us, We use Your information to respond to You via phone, mail or e-mail in accordance with Your request. We may also use Your address and e-mail address to send You information about our products, services, events and promotions. If You participate in a promotion (online or over the phone), We may use Your personal information to send You e-mails, mail, or telephone calls (including text messages) regarding our products, services and promotions. From time to time, We may use this information to contact You via e-mail, mail, or telephone to learn more about Your preferences. You always have the choice not to receive marketing information mailings or calls; You just need to let us know by contacting us via email, phone, or mail and advising as to your preferences or request for no additional communication.
You may ask us to update Your personal information by e-mailing or writing us with Your new contact information.
Sharing of Personal Information
Except as provided herein, Rudd Estate will not share Your information with third parties for marketing purposes. In accordance with third party policies, however, a third party advertising management service (such as Google) may monitor Your activity on our Website. In addition, Rudd Estate may contract with service providers to maintain and manage our customer information, or our Website, to distribute information to You, to fulfill promotions, to fulfill orders, and to communicate with our customers. We do not authorize any of these service providers to make any other use of Your information. Rudd Estate reserves the right to disclose information about You as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of Rudd Estate, its customers, principals, affiliates, and others.
Your Communication Preferences
We want to communicate with You only if You want to hear from us. If You prefer not to receive promotional information from us, You may OPT OUT of receiving our promotional communications at no cost to You. You should be aware that You will need to OPT OUT each time You contact us electronically by means of our Website.
To OPT OUT, please let us know by e-mailing us at info@ruddwines.com or by mailing Your written request to Rudd Estate, Attn: Marketing Department, 500 Oakville Crossroad, PO Box 105, Oakville California, 94562. Please be sure to include Your full name and the addresses (mail and e-mail) that have previously been submitted to us. If You ask us to remove Your name and address from promotional lists, We will maintain Your name in our “do not contact” list to ensure that We can honor Your request. Note that it may take up to six (6) Weeks to process Your opt out request, during which time You may continue to receive communications from us. Opting out with Rudd Estate, however, does not mean You can avoid the third party components that may be used on our Website.
Children Online Privacy
Rudd Estate is concerned about the safety of children when they use the Internet. Children (persons under the age of 21) are not eligible to use our Website. We will never knowingly request personally identifiable information from anyone under the age of 21. By using the Rudd Estate Website you represent that you are at least 21 years of age.
Cookies
When you visit the Website, we may also collect certain information by automated means, such as through the use of cookies. A “cookie” is a text file that Websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. We also may use third-party Website analytics tools (such as Google Analytics), that collect information about user traffic on the Website. The information we collect by automated means may include, but is not limited to, the following: information about the devices you use to access the Internet (such as the IP address and the type of the device, operating system, and web browser); dates, times, and duration of visits to the Website (including whether you are a registered member or first time visitor); and information on actions taken on the Website (such as page views and Website navigation patterns). You can deactivate cookies by turning them off in Your browser. If You turn off cookies, though, You may hinder Your online experience and You may be unable to use some of the features of the Website, order products or post any information on our blog.
In addition, in accordance with other third party’s policies, these third parties may independently employ cookies or other pieces of code such as Web beacons on our Website through its advertising management system. To the extent used by these third parties, a Web beacon allows a Website to count users who have visited that page or to access certain cookies. For information regarding the third party-related cookies and other coding, please consult their associated policies.
Protecting Your Information
We are committed to protecting the security and integrity of our customer information, and We use procedures and technology designed for this purpose. For example, We limit employee access to customer information to those who have a business reason to know this information, and We maintain policies and procedures covering the physical security of workplaces and records.
Securing Your Information
While Rudd Estate employs many different security techniques to protect any data from unauthorized access, perfect security does not exist on the Internet and Rudd Estate does not ensure or guarantee the security of any information You transmit to us or the accuracy of any information displayed on our Website.
Third Party Links and Services
Rudd Estate’s Website may contain links to other Websites beyond Rudd Estate’s control. Rudd Estate is not responsible for the content or practices of any linked Websites, and We provide these links solely for the convenience and information of our visitors. Rudd Estate does not control the privacy policies or practices of these Websites. This Policy does not cover the collection of information by those other companies and/or Websites. Although We encourage third parties to provide their own privacy policies, Rudd Estate is not responsible and shall not be liable for their activities, such as how they handle the information they collect online. You should review those policies before providing any personal information or posting to our blog.
Updates to our Privacy Policy. Governing Law; Limitation of Damages.
We may amend this Policy at any time by posting the amended terms on our Website. All amended terms shall automatically be effective thirty (30) days after they are initially posted on the Website.
This Policy is governed by the laws of the State of California. Venue for any dispute arising under this Policy shall be in the courts in and for Napa County, California. To the extent You may maintain any claims for liability against Rudd Estate arising from a potential violation of this Policy or to the misuse of Your personal information, You agree that Your recovery for damages is expressly limited to those statutory damages provided in California Civil Code.
Accessibility
Rudd Estate is committed to providing Websites accessible to all users including those with disabilities. To meet this commitment, we strive to design and maintain our web pages in conformance with WCAG 2.1, Level AA standards.
Key accessibility features of Rudd Estate Websites include, but are not limited to:
1) Appropriate Website structure for use with assistive technologies.
2) Appropriate text equivalents for images.
3) Appropriate labels for forms and input fields.
4) Full keyboard access.
5) Captioning for videos.
6) Proper color contrast ratios for text and images with text.
We welcome your feedback on the accessibility of the Rudd Estate Websites. Despite our best efforts to ensure accessibility of the Rudd Estate Websites to all users, problems may arise during a user experience. Please let us know if you encounter accessibility barriers on any of our Websites by calling us at 1-707-948-2685 for assistance Monday through Friday, 9:00 a.m. through 5:00 p.m. (PT) Pacific Time. You can also email us at info@ruddwines.com and we will provide a prompt response. We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and Website users and our overall accessibility policies. Additionally, please know while we do not control third party’s digital content, we strongly encourage said vendors to provide content that is accessible and user friendly to all.
Last Revised August 22, 2022